The most important aspect of any organization is the people in it. People build the culture. People build and operate the systems. People interact and provide value to customers. People determine the direction and speed the business travels. People spread the culture and the culture of a business (or relationship) determines how successful and long lasting it will be.

Because people are so important to any enterprise, it goes without saying that having the right people will make or break a business. Having the right people ensures harmony within the business. Having the right people will ensure the systems are being operated correctly. Having the right people will ensure sales and retention of customers is high. The right people will know what to do without being told. The right people will understand the importance of Make-You-Happy Customer Service. The right people do not need to be motivated; they already are motivated, and they will motivate others. The right people want to learn and improve to be the best at what they do. The right people want to be around the best, so they are constantly analyzing their environment to make sure they are in the best place and they are contributing enough to making it great.

Having the right people in a business will eliminate old problems and create new opportunities (also known as new problems). The right person wants to be in harmony with their environment and fellow coworkers. The right person produces incredible energy. The right person is one of good character. The right person reads everything they can on improving themselves. The right person has a positive mental attitude. Bottom line, people are the heart, the mind and the lungs of any business and society. There is one question I ask myself daily: am I the right person for this? Are you the right person?