Blueprint for an Incredible Workplace and Business

What follows are the notes I delivered to my staff. I think they are worth sharing and I’d like to give people some insight into my life as and entrepreneur and owner. If you can learn something as a staff member, manager or partner, I’ve done my job. For my clients, I’d like to even give you all a behind the scenes sneak peak of the philosophies that go into the business.

Fitness System meetings are anything but normal. I take pride in that. I don’t want there to be anything normal about us as a company. I want us to be remarkable. Incredible. Outstanding. Therefore, here are the notes from the last meeting. Follow these principles and we will all thrive and have an incredible workplace and life!

A. Outcome: It’s imperative that all associates know and work toward achieving their desired outcome every single day, every single shift. Outcome based work will yield immense results, while focusing on trivialities will destroy morale. (Example: Clean toilets = incredible environment. So cleaning the toilet is done with the outcome of providing an incredible experience.)

B. Focus: Most people focus on their problems and what is wrong. They focus on themselves and their own needs. I would suggest that focusing on how to deliver more value to others will give everyone a greater sense of accomplishment and well being.

C. Values and Adding Value: What are your values as a person? What is your personal philosophy? What are you doing to add value to others? WE DON’T GET PAID FOR OUR TIME. WE GET PAID FOR THE VALUE WE PROVIDE TO THE MARKETPLACE.

D. 3 Triads That Drive Everything in Life and Business:

1. Character, Positive Attitude and Willingness to Learn—These are the 3 traits of an excellent coworker

2. State Story and Strategy—The story you tell yourself about your job, your coworkers and your clients along with the physical state you bring to work and the strategies you employ will determine how successful and fulfilled you are.

3. Confidence Energy and Enthusiasm—All three are necessary to provide MAKE-YOU-HAPPY CUSTOMER SERVICE.

All of the above require all three parts of the triad to work. Without one, they are a two-legged stool. With all three triads working, you will be living in an incredible state and have and incredible work experience and life. You will also be adding incredible value to everyone around you.

E. Operating by the Golden Rule Principle: Who you are and what you do to provide the value to your coworkers, managers and customers that you wish they would reciprocate to you. “Treat others as you would like to be treated.” Don’t expect your co-workers to perform if you are not willing to step up for them.

F. What Destroys a Workplace: Negativity, Gossip, Focusing on Problems, Lack of Harmony, Lack of Discipline among ALL staff, AND ABOVE ALL—not getting enough leverage on yourself to make sure you do what you say you will do. In other words, what are the consequences for not achieving something? Those with massive leverage accomplish a great deal.

“The path of least resistance makes all rivers and most men crooked.” Most take the easy road. These choices lead to a lack of self-discipline that begins to destroy a person’s humanity.

Words to Know:

Entropy: a lack of order or predictability; gradual decline into disorder. All businesses, relationships and people will naturally turn to disorder and chaos unless there is deliberate action to avoid it.

Habituation: the diminishing of a physiological or emotional response to a frequently repeated stimulus. Whatever we do repeatedly we get used to and we get bored or tired of. This is true for most people in a workplace, a relationship or even with something like driving a car. Habituation causes us to stop paying close attention to things and allow entropy to ensue.

Harmony=Success

“Success is the knowledge in with which to get whatever you want from life without violating the rights of others and by helping others to acquire it.” Napoleon Hill

Though it may be brief, this is likely one the most important blog post I will ever write. This realization came to me after pondering a series of questions over the last few weeks. Some of these questions were: What is the cause of the most tragedies and failures in the world? What leads to violence, stress and negative attitudes? Why do some couples stay together and stay happy while others break up? Why do some companies thrive and others fail? Why do some people love their job and others hate theirs? Why are some people able to create amazing things while others struggle with creativity? Why does the world still struggle with war?

The answer to all these questions is a lack of perfect f harmony between people. Throughout history, most of the problems we have experienced as humans can be traced back to a lack of harmony between people.   On the flip side of the coin, harmony is the reason for any major lasting success. Every enterprise, every country, government, marriage or other organization must face the reality that the determining factor in how long lasting and successful they will be is whether the people directly involved are working together in perfect harmony, or there is consistent discord between people. Harmony between people has led to every major success in history.

Once harmony exists in an organization or relationship, an alliance can be formed. No one can succeed on their own without the help of others. Alliances must be formed to achieve anything worthwhile. Every couple, every business, every nation must have a mastermind alliance. A mastermind alliance consists of two or more minds working actively together in perfect harmony toward a common definite objective. This is perhaps the most important ingredient in achievement. A star player cannot win a game on his efforts alone. An alliance between ALL team members must exist. If not, the team will crumble when problems arise… and problems will always arise. But those working together in a spirit of harmony will continue to thrive. If not, the problems will win.

What does it take to operate in a spirit of harmony? A change in consciousness must occur. A person must be consciously aware that harmony can exist if they seek it out. Moreover, a person must believe that when the energy created from harmony is focused into a mastermind alliance, no problem is unsolvable.   In my business, I demand that harmony exists between all associates and with customers. If a lack of harmony exists, the problems that will arise will not be solvable until there is a return to perfect harmony. Often this requires the person unwilling to be in harmony with others is removed. What the takeaway? You must be willing to be in harmony with others. A willingness must exist within every individual in an organization to act in harmony with everyone else. If that exists, anything is possible. Sound simple? It is. But simple is not always easy.

I believe that most people are, in fact, good. However, many people do not have the desire to be in harmony with those around them. They point out the flaws of others, gossip, and berate their fellow man. Humans inherently distrust others because most believe that their problems have been due to others. In reality, the lack of harmony between themselves and others is the cause of the problem. Humans need other humans. We are social creatures and we have dominated the earth and increased the standard of living because of alliances between people working in harmony. The number one cause of failure is lack of harmony between people. The number one cause of success is perfect harmony. The choice is yours.  I urge you all to choose harmony. Your life will be more fulfilling if you do.